Bradford Council Case Study
How one of the largest local authorities in the UK created a culture of performance improvement with the help of AdviserPlus training services.
How do you continue to serve one of the UK’s largest districts by population, while working towards ambitious targets for workforce reduction?
It’s a challenge Bradford Council has chosen to tackle head-on, through operational and – crucially – cultural change.
Key Fact
360
Managers trained online & via workshop series
The MI AdviserPlus provided really helped us prove that performance management was an area we needed to address, and drive this message home with management teams at every level.
Bradford Council
The solution & benefits
The Council’s solution? Strengthen its HR front line, by boosting engagement amongst managers at all levels. That meant turning to AdviserPlus for help in developing and rolling out a comprehensive training programme for hundreds of managers.
The results are staggering:
- Cut disciplinary case duration by 66%
- Reduced grievance case duration by 60%
- Seen fewer short-term absences resulting in formal procedures
- Saved big on time and money through process-efficiency gains
The direct impact on one of their managers: